by Paula Dieli | Jan 19, 2021 | PMO, Positive Impact, Program Management, Program Manager, Simplicity
Effective program management requires that you have your finger on the pulse of everything that’s going on related to the program and are available to the program team as needed. The number of programs a program manager can handle simultaneously varies but they know...
by Paula Dieli | Dec 29, 2020 | Impact, PMO, Program Management, Program Manager, Strategy Execution
While running the PMO at Zendesk, one of my program managers was trying to decide whether to stay in the PMO or move to another department — into a role that was also a good fit for her qualifications and experience in a domain that she loved. The department head and...
by Paula Dieli | Dec 15, 2020 | Effective Meetings, Less is More, PMO, Program Management, Program Manager
While running the PMO at Zendesk, one of my most naturally instinctive program managers came to me one day in frustration, worried that there were too many people in her program meeting. It had started out well enough, but after a few weeks, given the importance and...
by Paula Dieli | Nov 30, 2020 | Operations, Planning, PMO, Program Management, Program Manager
An effective partnership between program management and operations is a key part of ensuring a company runs well. A good example of such a partnership is planning — long-range, annual, or quarterly. Whether doing planning at the corporate or the organizational level,...
by Paula Dieli | Nov 17, 2020 | Collaboration, PMO, Program Management, Program Manager, Teamwork
Program managers are all about getting others to do things. They know who the domain experts are and they harness all of that wonderful expertise to get a program across the line. They facilitate rather than do the work themselves. They are objective, focused on the...
